Refund policy

Return & Refund Policy

At Ayush Agri Care, we want you to have a satisfactory shopping experience. This policy explains our return, refund, and order cancellation process.

1. Return Window

Customers may request a return within 7 days of receiving the order, subject to the eligibility requirements below.

2. Return Eligibility

To be eligible for a return:

• The product must be unused.

• The product must be in the same condition in which it was received.

• The product should be returned in its original packaging.

• The product should not have been damaged or altered after delivery.

Products that do not meet these requirements may not be eligible for return.

3. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

• Your order details

• A description of the issue

• Relevant photographs or other supporting information

We will review the issue and provide the appropriate resolution.

4. How to Request a Return

To request a return, contact our customer support team at:

support@ayushagricare.com

Please include your order number and the reason for the return.

Our support team will provide further instructions where applicable.

5. Return Shipping

Return shipping costs will generally be borne by the customer unless the return is due to:

• An incorrect product being shipped

• A damaged product being delivered

• An error attributable to Ayush Agri Care

6. Refund Process

Once the returned product has been received and inspected, we will notify you whether the refund has been approved or rejected.

If approved, the refund will be initiated through the original payment method.

7. Refund Processing Time

Approved refunds will generally be processed within 14 working days after the returned product has been received and inspected.

The time taken for the refund to appear in your account may also depend on your bank, card issuer, payment provider, or other financial institution.

8. Order Cancellation

Orders may be cancelled within 24 hours of placing the order, subject to the order's processing status.

Once an order has been processed or shipped, cancellation may no longer be possible and the standard return procedure may apply.

9. Non-Refundable Products

Certain products or situations may not qualify for cancellation or refund where permitted by applicable law.

Returns may also be rejected if the product has been used, damaged after delivery, altered, or returned without meeting the applicable return requirements.

10. Contact Us

For return, refund, or cancellation requests:

Ayush Agri Care
Email: ayushagricare@gmail.com
Phone: +91 98765 43210

Address:
Third Floor, CASA GRANTE, Pillar No. 559, Near Jawaharlal Nehru Stadium Metro Station, Kochi – 682017, India